
Sales Service Engineer
Posted Jun 3

Posted Jun 3
This is a fully remote position, open to applicants in Malaysia.
• Develop and visit manufacturing sites, warehouses, and industrial areas in Penang to promote a range of lifting and heavy machinery service offerings.
• Prepare accurate engineering service quotations, manage intricate commercial contract conditions, and address customer objections to secure enduring agreements.
• Collaborate closely with the field technician team to schedule, assign, and oversee preventive maintenance and breakdown repair tasks.
• Serve as the primary point of contact for client escalations, managing warranty claims and technical resolution processes in coordination with the operations support desk.
• Participate in regional industrial trade exhibitions, discover new engineering applications, and keep the CRM system updated with pipeline information and forecasts.
• Possess at least a Diploma in Engineering (Mechanical, Mechatronics, Electrical, or a related discipline).
• Have a minimum of 5 years of experience in an engineering setting, with a strong focus on technical sales or aftermarket service sales.
• Demonstrate the ability to confidently engage with stakeholders at various levels, from maintenance technicians to plant procurement directors.
• Be self-motivated and highly driven to achieve success in a fully remote working environment.
• Competitive salary and performance-based incentives.
• Opportunities for professional development and career advancement.
• Flexible working hours and a supportive remote work culture.
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