Sales Representative

This is a fully remote position, open to applicants in Illinois, +11 more states.

📋 Description

• Consistently engage and demonstrate through service to each customer that they are valued, with their satisfaction being crucial to our organization.

• Oversee the overall sales operations for designated customer accounts, which includes direct outreach, emails, and the coordination of marketing communication strategies, while emphasizing the need to increase sales and attract new customers.

• Contribute to the annual sales budget for the plant and the monthly forecast for mid-tier clients.

• Ensure the accuracy of customer billings and pricing.

• Collaborate with accounting on the accounts receivable process to guarantee timely payments from customers.

• Ensure the consolidation of shipping information, encompassing cost management activities.

• Execute and/or coordinate the order process and systems, which includes: Utilizing the Salesforce platform to document and track essential daily sales activities, ensuring that artwork, job jackets, production estimates, and shipping instructions are processed promptly according to company standards, with a continual focus on process improvement.

⛳️ Requirements

• A minimum of 3 years of experience in Inside Sales, Outside Sales, or Customer Service within a manufacturing setting.

• A college degree is strongly preferred; a High School diploma or GED equivalent with relevant experience is required.

• Proficient in Office 365 applications (Word, Outlook, PowerPoint, Excel, etc.).

• Prior experience with CRM Salesforce is preferred but not mandatory.

• High attention to detail, strong accuracy, excellent multi-tasking abilities, and interpersonal skills are essential.

• Ability to think strategically, analyze data, draw conclusions, make recommendations, and effectively convey findings.

• Must be capable of working on a computer, sitting at a desk, and using a computer keyboard, mouse, monitor, etc., daily to perform duties.

• Must be able to navigate safely within the office and plant environment.

• Periodic travel to customer locations and other facilities is required.

🏝️ Benefits

• Comprehensive benefits package including medical, dental, vision, disability, life insurance, and 401(k).

• Paid vacation and company holidays.

• A growth-oriented environment with a culture that values accountability and results.