Sales Associate

This is a fully remote position, open to applicants in United States.

📋 Description

• Receive, qualify, and respond to incoming leads from small to mid-market accounts.

• Conduct initial discovery sessions to understand customer requirements, decision-making criteria, and purchasing timelines.

• Identify suitable handoff to Territory Rep for more complex or strategic opportunities.

• Assist multiple Territory Sales Representatives by managing smaller, transactional, or less complex opportunities.

• Advance opportunities through the sales pipeline, including follow-ups, pricing coordination, and proposal assistance.

• Keep precise records of opportunities and activities in the CRM system.

• Act as the main point of contact for designated small and mid-market prospects.

• Provide prompt responses to inquiries, product details, service information, and basic solution advice.

• Ensure a consistent and professional customer experience that aligns with the company’s sales standards.

• Collaborate closely with Territory Representatives to synchronize on account priorities, deal strategies, and handoff criteria.

• Learn and implement best practices from senior sales professionals through coaching and guided selling.

• Work alongside internal teams to facilitate successful deal execution.

• Enhance market coverage by actively pursuing smaller inbound opportunities.

• Spot trends in inbound demand to aid continuous improvement efforts.

⛳️ Requirements

• 1–3 years of experience in account management, business development, or customer operations.

• Excellent communication skills via phone, email, and virtual meetings.

• Capability to assist multiple sales representatives and handle several opportunities simultaneously.

• Basic knowledge of CRM systems and sales pipelines.

• Strong organizational abilities and keen attention to detail.

• Experience in supporting senior sales representatives.

• Background in managing inbound leads or inside sales.

• Experience selling to small or mid-market clients.

• Familiarity with CRM tools like Salesforce.

🏝️ Benefits

• Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan, and more. Benefits are contingent on employment status and may not be accessible to temporary or non-full-time employees.