Sales Admin Support – Assistant to Property Manager

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee and update property records using Eagle

• Organize routine, entry, and exit inspections

• Schedule and coordinate maintenance tasks with trades and contractors

• Follow up on pending maintenance requests

• Communicate with tenants, landlords, and contractors through phone and email

• Assist with lease renewals and prepare tenancy documentation

• Process maintenance invoices and ensure accurate recordkeeping

• Monitor property compliance and assist key management

• Prepare property management documentation and correspondence

• Maintain precise notes and records in the CRM

• Manage shared inboxes and calendars effectively

• Support the Property Manager with daily administrative tasks

• Prepare listing documentation and sales contracts

• Upload and maintain property listings

• Create appraisal and listing presentation documents

• Coordinate photography, floor plans, and marketing materials

• Schedule appraisals, inspections, and settlement appointments

• Manage databases for buyers and vendors

• Follow up on buyer inquiries and leads

• Answer and direct phone calls in a professional manner

• Conduct outbound follow-up calls to clients and prospects

• Prepare letters, forms, and sales documentation

• Update CRM records to ensure accurate client information

• Assist agents with daily administrative tasks

⛳️ Requirements

• Prior experience in supporting an Australian Property Management or Real Estate Agency

• Strong understanding of Australian real estate processes

• Practical experience with Eagle (mandatory)

• Excellent verbal and written English skills

• Comfortable making and receiving professional phone calls

• Strong customer service and communication abilities

• Outstanding attention to detail

• Capable of multitasking and prioritizing effectively

• Highly organized, self-motivated, and proactive

• Ability to work independently and meet deadlines

• Required Software & Tools: Eagle (Essential)

• Microsoft Office (Word, Excel, Outlook)

• Google Workspace (Gmail, Docs, Sheets, Calendar)

• Zoom & Microsoft Teams

• Experience with Australian Real Estate Platforms (highly regarded): PropertyMe, Property Tree, Console Cloud, Console Gateway, Inspection Express, Inspection Manager, Ailo, Realworks, Agentbox CRM, Rex CRM, VaultRE, LockedOn, Campaigntrack, ActivePipe, Agentpoint, Reapit, MRI Software

• Sales Administration Tools: Agentbox CRM, Rex CRM, VaultRE, Realworks, DocuSign, Dropbox Sign (HelloSign), Campaigntrack, ActivePipe, Canva, Dropbox, OneDrive, Google Drive, Trello/Asana/Monday.com, Xero (basic invoice processing is a plus)

🏝️ Benefits

• Reliable high-speed internet connection

• Quiet and professional home office environment