Sales Account Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Provides support to management team members and executives as required.

• Executes all administrative tasks for the sales team, including assistance with meeting and conference organization and preparation.

• Aids the Inside Sales team by delivering data reports and sales resources.

• Tracks sales performance using sales monitoring tools and reports progress to the Inside Sales team.

• Participates in both virtual and in-person meetings, responding to emails to assist all territories within the region.

• Regularly engages with senior leaders to deliver updates on strategic objectives and insights into client trends.

• Compiles sales metric reports to evaluate productivity and key performance indicators.

• Prepares presentations and reports for the sales team.

• Addresses customer inquiries across various platforms, such as email, phone calls, social media channels, and chats.

• Ensures customer service excellence by monitoring pending orders and customer requests.

• Actively seeks opportunities for improving sales performance and processes.

• Develops content and identifies marketing and sales opportunities for social media platforms.

• Performs additional duties as assigned.

⛳️ Requirements

• High School Diploma or GED is mandatory.

• A Bachelor’s Degree in Marketing or equivalent work experience is required.

• Demonstrated experience as a Sales Support Specialist.

• Experience in the Railroad, Construction, or similar industries is preferred.

• Marketing experience in the Railroad Industry is preferred.

• Exceptional communication skills, both written and verbal.

• Active listening skills and the ability to quickly adapt to varying customer needs.

• Strong analytical and multitasking abilities, with a knack for prioritizing tasks.

• Excellent time management and organizational skills.

• Strong interpersonal and customer service capabilities.

• Proficiency in Microsoft Office Suite and social media platforms.

• Capability to interpret sales metrics and perform data entry.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and growth.

• Comprehensive health and wellness benefits.

• Flexible work schedule and remote work options available.