SaaS Systems Administrator 6 Mid-level

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Serve as the principal administrator for the Jira, Confluence, and Google Workspace platforms.

• Oversee configurations, permissions, access, and integrations among these tools.

• Deliver proactive and high-quality support to internal users across various business units.

• Develop and enhance processes, standards, and best practices for tool utilization.

• Recognize gaps, issues, and opportunities for improvement, and take initiative to address them.

• Generate and maintain clear documentation, guidelines, and usage policies.

• Work closely with business teams to grasp their needs and convert them into scalable solutions.

• Ensure the reliability, organization, and governance of all systems under management.

⛳️ Requirements

• Demonstrated experience as a Jira Administrator.

• Proven experience as a Google Workspace Administrator.

• Practical experience with Confluence.

• Strong understanding of IT, Operations, or SaaS Systems Administration.

• Capability to work with a high degree of autonomy and take complete ownership of systems.

• Excellent communication skills, enabling support for both technical and non-technical users.

• A proactive, organized, and customer-oriented approach.

🏝️ Benefits

• Commitment to diversity and inclusion.

• Initiatives for inclusive recruitment.

• Opportunities for professional development.