Risk Manager, Card Issuing – Fraud

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Take charge of managing fraud risk for new market expansions—oversee fraud risk management for card issuing products in emerging markets, ensuring that controls, configurations, and scheme policy requirements are established at launch and consistently maintained.

• Govern BIN sponsorship risk—assess and onboard new BIN sponsorship clients through a systematic risk analysis process, set up initial risk configurations, and provide ongoing governance oversight of the sponsored portfolio.

• Automate and enhance operational risk monitoring—create and implement automated monitoring workflows for fraud alerts, scheme notifications, and risk signals at both client and merchant levels, minimizing manual intervention and accelerating response times.

• Lead fraud incident investigation and response—conduct thorough fraud investigations, manage BIN attack responses, perform post-mortems, and ensure cross-functional collaboration.

• Provide client-facing risk advisory—collaborate closely with clients to evaluate their risk appetite, quantify fraud exposure, and establish suitable controls and thresholds for their business models, acting as a reliable risk partner throughout the relationship.

• Advance the team's data-driven strategies—utilize risk metrics, dashboards, and analytical tools to make and communicate informed, evidence-based decisions across various stakeholders.

⛳️ Requirements

• A minimum of 8 years of experience in risk management within a card issuer or acquirer setting, possessing extensive knowledge of card fraud, disputes, and risk operations.

• At least 5 years serving as a primary contact for card issuance and fraud matters with card schemes (Visa, Mastercard) — you have led discussions and cultivated relationships.

• Strong data analytics orientation — you comprehend risk metrics, convert data into actionable insights, and apply analytical frameworks to inform strategic decisions (proficiency in SQL is a plus, but not mandatory).

• Proven track record of managing strategic projects across multiple functions and regions concurrently.

• Proficient in both Spanish and English (written and spoken) — essential for engaging with card schemes and interacting with LATAM clients.

• Nice to have: Experience in the LATAM markets, particularly Mexico.

• Background in a rapidly growing fintech or startup environment.

• Familiarity with stablecoin or web3 financial systems.

• Experience with tools like Snowflake, Looker, or other similar data platforms.

🏝️ Benefits

• Flexible remote work setting with a global and collaborative team.

• Insurance coverage following the probation period.

• Reap Card stipend.

• Access to AI tools at work — with opportunities to learn, experiment, and grow.

• A culture that fosters innovation, inclusion, and ongoing learning.