Researcher

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct user research initiatives encompassing foundational studies, usability testing, interviews, surveys, and ethnographic research.

• Create and uphold user personas and journey maps.

• Embed iterative testing and feedback loops throughout the product development lifecycle.

• Organize and lead usability testing sessions, which include participant recruitment, script creation, and analysis following the sessions.

• Gather and evaluate user data to uncover patterns, trends, and potential enhancements for the product.

• Prepare comprehensive research reports, presentations, and documentation for stakeholders.

• Work in collaboration with product managers, designers, and developers to ensure research insights are integrated into product development.

• Mentor and coach junior researchers.

• Stay updated on industry trends, emerging technologies, and best practices in UX research.

• Engage in professional development and contribute to the startup's growth.

• Adjust research strategies to meet changing project demands and business objectives.

• Share user insights and educate the wider team on the significance of user research.

• Utilize AI to enhance analysis, synthesize insights, automate labor-intensive tasks, and aid in prototype development.

• Lead research priorities and initiatives that deliver user, customer, and business value.

⛳️ Requirements

• Over 5 years of experience in mixed methods research.

• Expertise in various research methods, including one-on-one interviews, focus groups, surveys, behavioral analyses, card sorting, and tree testing.

• Capability to choose suitable combinations of quantitative and qualitative methods for research projects.

• Proficient in conducting research independently with little oversight.

• Experience in leveraging AI to expedite analysis, synthesize insights, and automate processes.

• Comfortable with prototype development.

• Ability to align research priorities with objectives that drive user, customer, and business value.

• Skilled at navigating complex issues in uncertain environments and adapting research methodologies for diverse audiences.

• Competent in autonomously identifying research opportunities for essential product experiences.

• Adept at formulating cross-functional research strategies.

• Exceptional verbal and written communication abilities.

• Capable of crafting compelling narratives to sway cross-functional stakeholders.

• Diverse portfolio showcasing complex problem-solving and outcome-driven results.

• Possess an empathetic, resilient, collaborative, authentic, humble, and sensitive demeanor.

🏝️ Benefits

• Equity

• Company bonus or sales commissions/bonuses

• 401(k) plan

• At least 10 paid holidays annually

• Flexible PTO

• Parental leave

• Employee assistance program and wellness benefits

• Global travel coverage

• Life/AD&D/STD/LTD insurance

• FSA/HSA

• Medical, dental, and vision benefits

• Opportunities for professional development

• Resources, support, and autonomy to take ownership of your role and create a meaningful impact