Quality Control Representative – Heavy Equipment/Specialty

This is a fully remote position, open to applicants in New Mexico.

📋 Description

• Assess Specialty claim files for completeness, accuracy, and compliance with both company and client-specific standards.

• Detect errors, inconsistencies, and areas for enhancement; document findings accordingly.

• Ensure adherence to regulatory and client requirements.

• Engage in special projects and initiatives aimed at process improvement.

• Support internal or external audit preparation as necessary.

• Perform additional duties as assigned.

⛳️ Requirements

• A bachelor's degree from an accredited college or university is preferred.

• At least 2 years of experience in claims, auditing, or quality assurance.

• A minimum of 1 year of appraisal experience or a suitable combination of education and experience.

• Experience in customer service or insurance settings is preferred.

• Strong oral and written communication abilities.

• Proficiency in PC applications, including Microsoft Office products.

• Strong analytical and interpretive skills.

• Excellent organizational abilities.

• Capacity to work independently as well as collaboratively within a team.

• Capability to meet or surpass Performance Competencies.

• Ability to manage multiple priorities concurrently and meet deadlines.

• Computer keyboarding skills.

• Willingness to travel as required.

🏝️ Benefits

• Work-life balance.

• Supportive and caring culture.

• Reasonable accommodations when applicable and appropriate.

• Equal Opportunity Employer.

• Drug-Free Workplace.