Proposal Content Manager

This is a fully remote position, open to applicants in Idaho.

📋 Description

• Identify, develop, and refine strategically crafted content that seamlessly fits into proposals and other sales-related documents for a variety of markets, including health plans, government, national accounts, and mid-market employers.

• Manage the accuracy, organization, and formatting of library content to keep the proposal knowledgebase up-to-date, competitive, and accessible for the proposal team.

• Collaborate with Subject Matter Experts (SMEs) to distill complex and diverse explanations into clear and persuasive value propositions and proof points, ensuring alignment with Navitus’ brand/style guide and sales strategy.

• Recognize gaps in the knowledgebase and ensure timely updates of all content positioning and related exhibits through regular content audits.

• Work in partnership with contributors to and users of the knowledgebase, including proposal team members, executives, management teams, business units, partners, and SMEs.

• Act as a proposal content knowledgebase authority by sharing significant updates concerning processes, messaging, and content management, including managing the SME list, training, and ensuring alignment.

• Serve as the go-to expert for proposal automation software for all company users. This encompasses adding new users to the system, supplying training materials for new users, and providing ongoing navigation support as required.

• Maintain a high level of proficiency with the knowledgebase system and leverage new functionalities to enhance content organization, updating, and accessibility.

• Contribute to the department's objectives of improving efficiency and effectiveness by establishing processes that facilitate proactive content creation.

• Utilize system reporting and analytics to gain insights into content preparation and usage, informing training opportunities and improvement initiatives.

• Exhibit adaptability and the ability to work independently as well as collaboratively. Share knowledge to cultivate expertise in others.

• Undertake continuous improvement projects as assigned.

⛳️ Requirements

• A Bachelor's degree, preferably in English, Journalism, or a Communications-related field, or equivalent relevant experience is required.

• A minimum of 4 years of professional writing experience is required, ideally in roles focused on proposal development, technical writing, or content management.

• Experience in healthcare, pharmacy benefit management (PBM), or health insurance sectors is strongly preferred.

• Familiarity with supporting a proposal management platform, proposal content knowledgebase, or similar content repository is preferred.

• Experience with Request for Proposal (RFP) processes and proposal lifecycle management is preferred.

• Engage in, adhere to, and support compliance program objectives.

• Ability to consistently interact cooperatively and respectfully with fellow employees.

🏝️ Benefits

• Comprehensive industry-leading benefits for Health, Dental, and Vision insurance.

• 20 days of paid time off.

• 4 weeks of paid parental leave.

• 9 paid holidays.

• 401K company match of up to 5% with no vesting requirement.

• Adoption Assistance Program.

• Flexible Spending Account.

• Educational Assistance Plan and Professional Membership assistance.

• Referral Bonus Program – up to $750!