Program Specialist

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Examine and verify application and program data to ensure accuracy, completeness, compliance, and prompt processing of energy efficiency measures.

• Assist in the planning, testing, launching, and ongoing execution of program initiatives, products, processes, and system improvements.

• Collaborate with internal and external stakeholders to assess business needs, document requirements, and support initiatives aimed at customers and clients.

• Engage in user acceptance testing, process validation, issue resolution, and change management activities.

• Act as a liaison for clients, vendors, and internal stakeholders to address program, processing, and implementation concerns.

• Coordinate activities across various functions, manage timelines, monitor system functionality, identify risks, and promote process enhancements.

• Oversee program reporting, performance metrics, and operational objectives.

• Create, analyze, and deliver reports that aid in operational decision-making, ensure contractual compliance, and achieve program goals.

• Undertake special projects and other assigned responsibilities.

⛳️ Requirements

• 3–6 years of relevant experience in the industry.

• Bachelor’s degree is preferred.

• Highly organized with the ability to work with minimal supervision.

• Minimum typing speed of 65 words per minute.

• Proficient in computer applications, especially Microsoft Outlook, Word, and Excel.

• Capability to utilize Excel formulas.

• Excellent interpersonal, verbal, and written communication skills.

• Ability to work autonomously as well as collaboratively in a team.

• Strong commitment to maintaining confidentiality.

• Dedication to punctuality and consistent attendance.

• Must have authorization to work in the United States without employer sponsorship.

• Successful candidates must pass pre-employment screenings.

• If applicable, must meet all DOT qualification standards and adhere to federal, state, and local transportation regulations.

🏝️ Benefits

• Medical, Dental, and Vision Insurance.

• Company-sponsored health care concierge service.

• 401(k) plan with company matching contributions.

• Paid vacation, sick leave, personal time, and parental leave.

• Paid Volunteer Time.

• Employee Recognition Program with gift card redemption options.

• Employee Assistance Program.

• Access to on-demand training courses.