Program Manager II

📋 Description

• Oversees various cross-functional and technical projects.

• Collaborates with functional teams throughout the initiation, planning, design, procurement, deployment, and post-deployment phases.

• Accountable for managing and tracking program milestones, timelines, and overall deliverables.

• Engages in the creation and maintenance of detailed project documentation, including schedules, reviews, process documents, and risk analyses.

• Involved in defining project scope and objectives, ensuring the inclusion of all relevant stakeholders and confirming technical feasibility.

• Participates in driving project lifecycle milestones from concept commitment to project closure while advocating for change management.

• Utilizes metrics and KPIs to assess project performance with suitable tools and techniques, providing regular status updates.

• Engages in internal process improvements; identifies and addresses gaps across various teams and functions.

• Ensures that risks are identified and proposes risk mitigation strategies.

• Acts as a point of contact for vendor partners and internal stakeholders.

• Coordinates and supports regularly scheduled meetings with core teams.

• Takes an active role in evaluating post-project outcomes against metrics and recommends or implements changes to enhance delivery practices and processes.

⛳️ Requirements

• Bachelor’s degree (B.S/B.A) from a four-year college or university, with 2 to 5 years of related experience and/or training; or an equivalent combination of education and experience.

• Develops productive working relationships both internally and externally.

• Exercises judgment within established procedures and practices to determine the appropriate course of action.

• Possesses an understanding of project management teams, conflict resolution, and adherence to schedule timelines.

• Demonstrates excellent communication skills (verbal, written, and documentation).

• Capable of managing multiple projects and assignments simultaneously.

• Self-motivated individual who can quickly learn new tools and adapt to new processes and technologies with minimal guidance.

• Experienced in creating spreadsheets, presentation materials, and project/process documentation.

• Exhibits strong observational and analytical skills, including the ability to collect, organize, analyze, and disseminate significant amounts of information, with a keen attention to detail and accuracy, as well as the capacity to track and report metrics and manage risks.

• Ability to collaborate with stakeholders and effectively communicate project updates to client executives.

🏝️ Benefits

• Must possess the capability to perform office-related tasks, which may involve prolonged sitting or standing.

• Must have the ability to move around within an office environment.

• Must be proficient in using a computer.

• Must demonstrate effective communication skills.

• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers.