Product Manager – Data Enablement, Communications

This is a fully remote position, open to applicants in Utah.

📋 Description

• Take ownership of the roadmap for data enablement, customer communication platforms, and eMarketing tools, addressing marketing demands, lifecycle functions, and emerging conversion scenarios.

• Convert intricate data requirements from marketing and business stakeholders into straightforward product specifications for engineering.

• Collaborate with data engineering and analytics teams to pinpoint deficiencies in data availability, quality, and segmentation capabilities, transforming them into actionable backlog items.

• Establish use cases, features, requirements, and acceptance criteria for communication platforms, notifications, content management, and campaign tools.

• Spearhead cross-functional projects that involve marketing, technology, and lifecycle teams.

• Evaluate risks and create structured, data-driven written narratives for leadership.

• Assess product and platform performance, developing metrics that demonstrate technical integrity and business value.

• Oversee vendor relationships concerning communication vendors, CMS tools, chat platforms, and related third-party products.

• Facilitate communication among marketing, engineering, and operations regarding strategy, timelines, obstacles, and results.

• Foster cross-functional and matrixed alignment throughout the consumer journey for innovative non-leasing revenue programs.

⛳️ Requirements

• 5 to 7 years of experience in software Product Management.

• Proven experience in managing data products or data enablement initiatives.

• Comprehensive understanding of data flow, consumption, and its utility for business stakeholders.

• Familiarity with marketing technology platforms, including customer communication, CMS, campaign management, or notification systems.

• Capability to navigate between high-level strategic thinking and detailed execution.

• Outstanding communication skills for both technical and non-technical audiences.

• Strong integrity and a drive to achieve the highest quality product.

• Ability to self-motivate, self-direct, and remain adaptable in a fast-paced environment.

• Bachelor’s degree or equivalent professional experience.

• Experience with lifecycle communications or customer journey tools.

• Knowledge of chat platforms, conversational AI, or digital servicing products.

• Background in FinTech or financial services.

• Experience collaborating with data engineering or analytics teams.

• Proficiency in mobile and web-based product development.

• A curious, adaptable mindset with a willingness to learn as roles and workflows evolve.

🏝️ Benefits

• Eligible for STI.

• Comprehensive Health Benefits: Medical/Dental/Vision/Life Insurance + Paid Parental Leave.

• Company Matched 401k.

• Paid Time Off + Paid Holidays + Paid Volunteer Hours.

• Employee Resource Groups (Black Inclusion Group, Women in Leadership, PRIDE, Adelante).

• Employee Stock Purchase Program.

• Tuition Reimbursement.

• Charitable Gift Matching.

• Job-required equipment and services.