Process Support Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Prepare and process invoices.

• Submit warranty registrations and rebate documentation.

• Oversee administrative tasks and documentation.

• Ensure the maintenance of accurate digital records.

• Assist office managers with daily operational activities.

• Provide support for customer service tasks as required.

• Contribute to basic social media content creation and scheduling.

⛳️ Requirements

• Must have experience supporting service-oriented businesses (HVAC, plumbing, electrical, etc.).

• Strong proficiency in English communication skills (both written and spoken).

• Prior experience as a Virtual Assistant, Administrator, or in a similar capacity.

• Highly organized with a keen eye for detail.

• Comfortable utilizing tools and adapting to new systems.

• Capable of working independently while managing multiple tasks.

• Nice to Have:

• Experience in handling permits, rebates, or relevant documentation.

• Familiarity with social media management tools.

🏝️ Benefits

• Fully remote, long-term employment opportunity.

• An opportunity to learn how to operate in an AI-first environment utilizing a suite of advanced AI tools.

• Collaborate directly with US-based teams and clients.

• Stable full-time work schedule.

• Well-defined processes and structured workflows.

• Room for growth into higher-level positions.