Principal Content Model Lead

This is a fully remote position, open to applicants in Poland.

📋 Description

• Define and take ownership of content templates and structural standards across various artifact types (e.g. User Guides, Playbooks, Decision Pathways)

• Create clear patterns for the structuring and presentation of solutions

• Ensure templates are practical, user-friendly, and aligned with real-world consulting scenarios

• Continuously enhance templates and structures based on production experiences and feedback

• Identify and address inconsistencies, duplication, and fragmentation in content

• Define the transformation process of raw consulting artifacts and captured knowledge into structured, customer-facing content

• Collaborate with Solution Development Managers to ensure all content follows defined templates and standards

• Review and guide content during production to guarantee structural consistency and clarity

• Establish reusable patterns and guidelines that empower contributors (SMEs, consultants, vendors) to deliver consistent outputs

• Support the development of quality gates related to structure, completeness, and usability

• Work alongside the Knowledge Acquisition Analyst to ensure alignment between captured data structures and content templates

• Partner with Enterprise Architecture and Engineering to ensure that content structures align with platform data models and user experience requirements

• Ensure that content structures facilitate reuse, modularity, and scalability across various solutions and industries

• Contribute to enhancing how content is surfaced, navigated, and consumed within the knowledge platform

• Identify opportunities to improve system efficiency and minimize rework through better structural design

⛳️ Requirements

• Over 8 years of experience in content strategy, knowledge management, information architecture, or structured content systems

• Proven experience in defining content templates, standards, or structured content frameworks at scale

• Strong ability to translate complex domain knowledge into clear, usable formats

• Experience with content platforms or structured data environments

• Ability to maintain a balance between standardization and real-world usability

• Experience collaborating cross-functionally with product, engineering, and subject matter experts

• Bachelor’s degree in communications, information science, business, or a related field, or equivalent experience

🏝️ Benefits

• Annual cash bonuses

• Commissions for sales roles

• Stock grants

• Comprehensive benefits package