PI Case Support Specialist

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Assist in fostering a positive, organized, and client-focused environment.

• Ensure prompt follow-ups, task completion, and progression of cases.

• Prepare and distribute monthly communication campaigns for clients.

• Support outreach initiatives by sharing content on social media platforms.

• Conduct client intake processes and accurately collect necessary information.

• Respond to incoming calls and provide professional assistance to clients.

• Efficiently manage calendars, emails, and communications with clients.

• Maintain precise and organized case records within internal systems.

• Assist attorneys with administrative and coordination tasks related to cases.

• Communicate with clients to provide updates and continuous support throughout personal injury cases.

⛳️ Requirements

• Preferred experience in personal injury, legal support, or case coordination.

• Strong professional communication skills.

• A client-centered mindset.

• Exceptional attention to detail.

• Ability to solve problems effectively.

• Excellent organizational capabilities.

• Strong time management and prioritization skills.

• High level of accountability and dependability.

• Adherence to processes and execution of tasks.

• A sense of urgency and responsiveness.

• Adaptability in fast-paced environments.

• Skills in team collaboration.

• Coordination of case management tasks.

🏝️ Benefits

• Competitive salary.

• Paid Time Off.

• Bonuses.

• 100% remote/home-based position.

• Full-time, long-term career opportunities.

• Parental Leave.

• Professional development and training.

• Dedicated team support.

• Alignment with our clients' core values.