Payment Poster

This is a fully remote position, open to applicants in United States.

📋 Description

• Accurately process and post payments related to insurance, patients, collections, and miscellaneous items within set turnaround times.

• Oversee ERA/EFT enrollment, track enrollment statuses, and maintain electronic payment processing for designated practices.

• Download, assess, and reconcile electronic remittance advice (ERA), explanations of benefits (EOBs), and payment files from clearinghouses and payer portals.

• Investigate and resolve payment discrepancies, denials, recoupments, overpayments, and various account inconsistencies.

• Reach out to insurance carriers to acquire missing EOBs, verify payment details, and address payment-related concerns.

• Reconcile daily payment activities with bank deposits to ensure the accuracy of financial transactions.

• Review and update patient accounts by applying payments, denials, deductibles, and contractual adjustments per payer contracts and company guidelines.

• Establish and maintain access to payer portals, ensuring that all payment-related documentation is organized and scanned in a timely manner.

• Achieve departmental productivity and accuracy goals while upholding confidentiality and delivering outstanding customer service.

• Cross-train in payment posting responsibilities and provide backup support to facilitate timely month-end closing and departmental functions.

⛳️ Requirements

• Associate degree in accounting, business, healthcare, or a medical billing certificate is required.

• High School Diploma is acceptable with 3+ years of practical medical billing experience.

• At least 1 year of specialized experience with a medical billing certificate, or a minimum of 3 years’ experience without a billing certificate.

• Proficient in accessing, inputting, and retrieving information from a computer.

• Experience with medical software programs is necessary.

• Familiarity with office procedures and equipment, including computers, faxes, and copiers.

• Competence in using word processing, spreadsheets, databases, and presentation software, particularly MS Word, Excel, PowerPoint, OneNote, and Office 365.

• Ability to exercise sound judgment.

• Skill in communicating accurately and succinctly.

• Capacity to remain calm and composed under pressure.

• Strong interpersonal skills to manage sensitive and confidential situations.

• Must meet departmental productivity and accuracy standards while maintaining confidentiality.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with company matching.

• Tuition assistance and support for professional development.

• Opportunities for performance-based bonuses.

• Generous paid time off.

• Paid holidays.

• Paid parental leave.

• Life and disability benefits.

• Fertility Discount Program.

• Employee wellness and recognition initiatives.