Patient Coordinator – Front Desk VA

This is a fully remote position, open to applicants in Argentina, +2 more states.

📋 Description

• Compile patient charts by uploading necessary documents (received via digital fax and email) into the electronic medical record (EMR).

• Establish new patient accounts within the EMR and ensure that records are continuously updated.

• Examine each patient's file using a standard checklist and identify any missing documents prior to scheduled procedures.

• Collaborate with physicians’ offices to gather scheduling information and paperwork for groups of scheduled cases.

• Manage communication between providers, partner offices, and the surgery center through email.

• Respond to and direct incoming calls (using OpenPhone/Zoom Voice) while maintaining a professional demeanor with patients and providers.

• Assist in ongoing initiatives to integrate more AI-driven tools into daily operations.

⛳️ Requirements

• A minimum of 3 years of experience in a front desk, patient coordinator, or medical administrative position.

• Proficient with technology and eager to learn new electronic systems and EMR platforms (previous EMR experience is advantageous, but not mandatory).

• Some familiarity with AI tools, or a strong willingness to learn and contribute to their implementation.

• Quick-thinking, adaptable, and capable of making sound judgments—knows when to resolve issues independently and when to seek assistance.

• Comfortable and effective in communicating via phone, email, and Zoom.

• Available to work full-time, Monday through Friday, from 9:00 AM to 5:00 PM Pacific Time.

• Bilingual in Spanish or fluent in a Filipino/Asian language (due to a significant number of Filipino and Asian patients in the practice).

🏝️ Benefits

• 100% REMOTE

• $50 birthday bonus

• $200 testimonial bonus