Outbound Sales Agent, Appointment Setter – Call Centre Background

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Conduct a high volume of outbound calls to business owners and decision-makers in the US.

• Initiate conversations, quickly establish rapport, and generate interest in our products.

• Address objections with composure to maintain engagement with prospects.

• Schedule qualified appointments and transfer them to the closing team.

• Follow up via calls and emails to ensure no leads are overlooked.

• Maintain an organized and up-to-date pipeline and notes in the CRM.

• Achieve and surpass daily and weekly appointment goals.

⛳️ Requirements

• Minimum of 2 years of experience in outbound call centers, telesales, or BPO, preferably in US or UK campaigns.

• Excellent spoken English with a friendly and engaging phone demeanor.

• Ability to handle high call volumes in a target-focused environment.

• Strong skills in managing objections and the determination to connect with challenging decision-makers.

• Familiarity with dialers and CRM systems (such as Apollo, HubSpot, Salesforce, Zoho, Five9, Vici, RingCentral, GoHighLevel).

• A dependable remote work setup, including a quiet workspace, headset, reliable high-speed internet, and backup power and internet for outages.

• Availability to work US hours.

• Preferred qualifications include:

• Experience in appointment setting or as an SDR for international clients.

• Background in payments, fintech, insurance, or other high-volume phone sales sectors.

• Experience in payment processing or the cannabis industry is advantageous.

🏝️ Benefits

• Remote work opportunity with a US-based company.

• Exposure to innovative technology and industry trends.

• Competitive salary package.