Optichannel Engagement Associate

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Serve as the primary project leader on a daily basis for assigned accounts, overseeing timelines, deliverables, and communication among internal teams and external stakeholders.

• Foster and enhance client relationships by driving the agendas for client-facing and MLR/PRC meetings, documenting action items, proactively identifying risks and dependencies, and ensuring follow-through on commitments.

• Act as the main point of contact between PharmaForceIQ and vendors/partners, managing asset tagging, asset trafficking, and delivery, while addressing issues to maintain project timelines and scope.

• Direct project management for intricate, multi-channel initiatives, including HCP, patient, medical affairs, market access, and clinical trial recruitment campaigns, ensuring alignment with overall strategy and KPIs.

• Take ownership of the creation of monthly and quarterly performance reports, synthesizing data, generating insights, and providing strategic recommendations to enhance campaigns and guide future planning.

• Supervise the weekly review of dashboards and analytics to guarantee data integrity, timely updates, and actionable insights for both internal and client stakeholders.

• Participate in optichannel strategic planning by collaborating with paid media, search, creative, and data/analytics teams to translate brand and business objectives into cohesive activation plans.

• Recognize and implement process enhancements, tools, and best practices to boost efficiency, quality, and scalability of optichannel program execution.

• Assist in fostering new business and organic growth opportunities by contributing to scopes, timelines, and resource allocation for optichannel programs.

⛳️ Requirements

• 0–2 years of experience in marketing or agency account/project management.

• Proficient in Microsoft Excel and PowerPoint, as well as Google Suite (Docs, Sheets, Slides).

• Proven project management experience including timelines, status tracking, risk management, and stakeholder coordination.

• Exceptional attention to detail, organizational skills, documentation, and follow-through.

• Bachelor’s degree is required; a degree in life sciences, marketing, communications, or a related field is preferred.

• Prior experience in the pharmaceutical and biotech industry or with HCP and patient-focused campaigns is highly desirable.

🏝️ Benefits

• Comprehensive health and wellness benefits package.

• Medical, Dental, Vision coverage.

• Short Term Disability with an option to Buy-Up.

• Long Term Disability coverage.

• Basic Term Life Insurance.

• Additional Term Life coverage.

• Voluntary Insurance options: Accident, Legal Plan, AD&D, Critical Illness, and Hospital Indemnity Insurance.

• Unlimited Paid Time Off.

• Flexible Spending Account & Dependent Flexible Spending Account.

• 401k plan with Company Match.

• 6 Paid Company Holidays.

• Employee Assistance Program available for all employees.