Office Manager

This is a fully remote position, open to applicants in Germany.

📋 Description

• Provide guidance to potential and current participants regarding funding opportunities and appropriate training programs.

• Proactively interact with and follow up with prospective participants to promote course registrations and ensure high enrollment rates for our training services.

• Communicate with prospects, participants, and instructors via phone and email in both German and English.

• Maintain, oversee, and update data related to participants, funding, and billing.

• Independently organize and execute selected projects aimed at enhancing customer communications and boosting the visibility of our training offerings.

• Manage the administrative coordination of online and on-campus seminars, ensuring seamless operations.

⛳️ Requirements

• Completed commercial vocational training or an equivalent qualification, along with relevant professional experience in customer-facing roles.

• Proven experience in building and sustaining customer relationships, with a solid understanding of customer-focused advisory and sales processes.

• A structured working approach with the ability to prioritize tasks independently while maintaining a strong service and results-oriented mindset, even under multiple concurrent demands.

• Excellent communication skills and experience in conducting consultative conversations with prospects or customers through to closing.

• Proficient use of digital work environments and experience working within fully remote teams.

• Willingness to embrace digital tools and new technologies, particularly practical applications of AI-supported tools in everyday tasks.

• Business-fluent in German and English, both written and spoken.

🏝️ Benefits

• 100% remote: Work from any location with flexible hours and a true work–life balance.

• Join a motivated, friendly team that warmly welcomes you and celebrates successes together.

• Enjoy flat hierarchies, direct communication, and a respectful, peer-level working culture.

• Engage in meaningful work: Actively contribute to supporting individuals in their professional development.

• Opportunities for your ideas: Contribute, shape processes, and drive innovation.

• Access to individual training opportunities, including educational leave and digital learning platforms.

• Work with modern equipment (e.g., MacBook) and utilize the latest digital tools.