Nutrition Counseling Operations Coordinator

This is a fully remote position, open to applicants in Iowa.

📋 Description

• Deliver non-clinical operational assistance to the Nutrition Counseling team to enhance workflow efficiency.

• Alleviate the administrative load for Registered Dietitians.

• Facilitate the timely coordination of client-related requirements.

• Act as a central resource for task and case coordination.

• Provide issue resolution, outreach support, and follow-up across functions.

• Contribute to the development of standardized workflows and assist in operational changes.

• Identify opportunities for process improvements that boost team productivity.

⛳️ Requirements

• High school diploma or equivalent qualification.

• Over 2 years of experience in administrative roles, customer service, healthcare support, care coordination, or operations support.

• Exceptional organizational abilities, keen attention to detail, and capacity to manage several priorities in a dynamic environment.

• Excellent verbal and written communication skills with the ability to coordinate professionally across internal teams.

• Proficient in Salesforce, case management systems, call center software, Microsoft Office tools, or comparable technology platforms.

• Quick learner with the ability to adapt to new systems and changing workflows while supporting the implementation of process modifications.

• Capability to identify workflow inconsistencies, track follow-ups, and maintain precise non-clinical records.

• Proficient in handling sensitive information accurately while ensuring confidentiality.

🏝️ Benefits

• PTO, holiday pay, and a holiday of choice.

• 401(k) matching.

• Life insurance.

• Short-term disability coverage.

• Health, dental, and vision insurance.

• Maternity/paternity leave.

• Health savings account (HSA).

• Flexible spending accounts (FSA) for health and dependent expenses.