Network Manager

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Lead, mentor, and nurture the Network Operations Tech Leads; Take responsibility for the entire employee lifecycle within the NetOps team.

• Establish and uphold operational standards, processes, and SLAs throughout network operations; Serve as the escalation point for critical network incidents.

• Align the network operations strategy with the overarching technology roadmap; Oversee relationships with connectivity providers and infrastructure partners.

• Develop and maintain the network operations documentation framework, including runbooks, SOPs, diagrams, and incident management procedures.

⛳️ Requirements

• Proficient English communication skills (C1 or higher).

• Bachelor’s degree in Technology, Engineering, or equivalent practical experience.

• Demonstrated experience in managing technical teams within network operations or similar 24x7 settings.

• Strong technical expertise in networking, encompassing Layer 2 & 3 (VLANs, trunking, spanning tree), IP networking (BGP, OSPF, ACLs, subnetting), Network security (firewalls, DDoS mitigation), and monitoring and observability tools (e.g., Zabbix, Prometheus, Grafana, LibreNMS).

• Experience handling critical incidents with structured communication and resolution strategies.

• Strategic thinking with the ability to balance operational requirements and long-term objectives.

• Strong stakeholder management and executive communication abilities.

• Industry certifications such as CCNA are required; advanced certifications (e.g., CCNP) are advantageous.

🏝️ Benefits

• Health insurance.

• Flexibility for remote work.

• Opportunities for professional development.

• Performance-based bonuses.