Mix-Methods Product Researcher

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Transform unclear inquiries regarding products and models into well-defined, actionable research strategies — encompassing discovery, concept validation, and experience assessment.

• Plan and execute comprehensive mixed-methods research throughout various AI product workflows.

• Investigate how Deaf individuals navigate communication in real-life situations using both moderated and unmoderated research techniques.

• Collaborate across teams to establish criteria for excellence — aiding in the creation of frameworks to evaluate interpretation quality and communication efficiency.

• Develop research methodologies and metrics that can be monitored over time; create ongoing reports that compile insights rather than conducting isolated studies.

• Identify behavioral indicators and instrumentation needs in collaboration with Product and Engineering teams.

• Uphold research practices that are respectful, transparent, and meaningful for participants.

• Present findings clearly through targeted deliverables that influence decision-making.

• Implement feedback mechanisms and tracking schedules for newly launched features; ensure that insights continuously guide product and model choices.

⛳️ Requirements

• 6–8+ years of hands-on research experience in product or technology settings.

• Extensive background in qualitative research (both moderated and unmoderated), survey design and analysis, along with fundamental behavioral or product analytics.

• Capability to utilize a variety of methods and select the appropriate approach for specific challenges.

• Experience in developing and managing product and experience metrics.

• Proficient in establishing lightweight measurement systems (tracking, dashboards, reports).

• Exceptional storytelling and communication abilities.

• Proficient in advanced conversational English.

• Inquisitive, collaborative, organized, and action-oriented.

• Comfortable navigating ambiguity and working in early-stage environments.

• Focused on impact — prioritizing outcomes over mere output.

• Experience engaging with communities where trust and cultural sensitivity are paramount.

• Strong dedication to inclusive and ethical research methodologies.

• Proficiency in ASL (American Sign Language) is highly desirable but not mandatory; if not fluent, must exercise sound judgment when collaborating with interpreters and ensure full communication access in all research activities.

🏝️ Benefits

• CLT employment contract: Your security and all your rights guaranteed from day one.

• Caju Benefits Card (BRL 1,160.00): Flexibility to utilize your balance as you wish: meals, groceries, home office, culture, and mobility!

• Remote work — From wherever you are! Enjoy the freedom to work from anywhere in Brazil, with flexibility and comfort.

• SulAmérica Health Plan.

• SulAmérica Dental Plan.

• SulAmérica Life Insurance.

• Online consultations with specialists through Conexa Saúde — telemedicine.

• Wellhub: To help you consistently perform at your best!

• Extended year-end break: Celebrate the holidays with more peace of mind! Enjoy a longer time to recharge with family and friends.

• Birthday day off: To give you a special day of rest during your birthday month!

• Extended parental leave: Support and quality time for those building or expanding their family.

• Continuous professional development: Access leading platforms like CS Academy and LinkedIn Learning, along with an annual budget for courses and training in your field. Invest in yourself!

• University partnerships: Support to advance your education through discounts and giveaways!

• Libras training (Brazilian Sign Language): Learn this important language for our community!

• English Pass: English learning to help you continue advancing in your career!

• Work equipment provided in your onboarding kit.