Microsoft Dynamics Consultant

This is a fully remote position, open to applicants in Texas.

📋 Description

• Design, test, train, implement, and provide support for customizations in Dynamics BC for both new and existing clients.

• Offer assistance in reconciling and correcting Dynamics BC data as necessary.

• Recognize opportunities for software or service enhancements, including training, modules, business process consulting, and development.

• Document and convey issues, risks, and changes within internal CRM and project management systems.

• Manage application updates, hotfixes, and upgrades for current clients.

• Serve as a backup for the Application Support Desk and handle escalated support issues.

• Aid in the creation and upkeep of internal and external product training curricula and documentation.

• Engage in periodic online training sessions conducted for hosted clients.

• Support Centre Developers in testing and launching new customizations and products.

• Maintain a billing utilization rate of 75% or higher.

• Contribute to the development and maintenance of internal and external product training curricula and documentation.

⛳️ Requirements

• A Bachelor’s Degree or higher is preferred.

• A minimum of 3 years of experience in the design, configuration, and support of Dynamics NAV and/or Business Central.

• Excellent communication and problem-solving abilities.

• Highly self-motivated and directed with a sharp attention to detail.

• Capability to thrive in a fast-paced environment managing multiple tasks within tight deadlines.

• Outstanding customer service orientation.

• Significant experience working in a team-oriented, collaborative setting.

🏝️ Benefits

• Paid Time Off and Paid Holidays.

• Medical, Dental, Vision, and 401(k) plans with employer match contributions.

• An opportunity to grow alongside dedicated individuals in a collaborative environment with professional advancement possibilities.