Material Damage Adjuster – I

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Evaluate material damage claims and total losses as assigned.

• Negotiate settlements for claims and manage salvage disposal within authorized limits.

• Coordinate vehicle inspections with repair facilities, policyholders, or claimants.

• Capture photographs of damaged areas and prepare estimates on claims when necessary.

• Assess rental requirements and manage costs in accordance with company policies.

• Negotiate repair expenses with service providers.

• Establish values and settle total loss claims.

• Oversee salvage disposal within authorized parameters.

• Identify the cause of damage to ensure proper policy coverage.

• Issue settlement checks and maintain accurate records.

• Build relationships with agents and claims adjusters.

• Communicate with policyholders and claimants regarding any complaints from the initial assessment.

• Participate in relevant training sessions.

• Manage assigned material damage claims.

• Assess antique and classic vehicles for coverage value as requested by Underwriting.

• Be available for catastrophe duty, which may include short-notice travel to other locations for periods exceeding two consecutive weeks.

⛳️ Requirements

• A high school diploma or GED is mandatory.

• A minimum of two years of experience in a body shop or general claims handling, or completion of a formal ERIE training program is required.

• Must reside in the designated territory unless a relocation is approved by the company.

• Willingness to acquire and maintain any necessary licenses is essential.

• A valid driver's license and a clean driving record are required.

• Must be available for catastrophe duty, including potential short-notice travel for over two consecutive weeks.

• Completion of a General Insurance program is preferred.

• Strong organizational abilities are required.

• Capability to use necessary personal protective equipment (PPE).

• Ability to lift over 50 lbs with the assistance of lifting equipment.

• Ability to occasionally climb or access heights.

• Frequent lifting/moving of 0–20 lbs and occasional lifting/moving of 20–50 lbs is required.

• Ability to frequently push/pull and move wheeled objects or equipment.

• Capability to perform manual keying, data entry, computer usage, and information input occasionally.

🏝️ Benefits

• Comprehensive health, prescription, dental, and vision coverage for you and your dependents.

• Coverage begins on your first day of employment.

• Minimal contributions to medical and prescription premiums.

• Company covers up to 97% of employees' monthly premium expenses.

• Traditional pension plan available.

• Full-time employees become vested after five years of service.

• 401(k) plan with up to a 4% contribution match.

• Paid vacation, personal days, sick leave, bereavement days, and parental leave.

• Tuition reimbursement program for higher education and industry certifications.

• Company-paid basic life insurance.

• Short-term and long-term disability insurance provided.

• Orthodontic coverage for both children and adults.

• Adoption assistance available.

• Coverage for fertility and infertility treatments.

• Well-being programs offered.

• Paid volunteer hours to support community service.

• Dollar-for-dollar matching of charitable contributions each year.

• Position may qualify for an annual bonus payment.