Managed Services Linux Engineer

📋 Description

• Address intricate, escalated incidents and service requests through expert troubleshooting and root cause analysis.

• Collaborate with Tier 1, Tier 2, and Tier 4 support teams to facilitate issue resolution, offering mentorship and guidance.

• Engage actively in change management processes and ensure dependable service delivery throughout the change lifecycle.

• Uphold operational stability by conducting scheduled system health checks, routine activities, and alert triage.

• Examine recurring issues to assist in problem management and contribute to continuous service enhancement initiatives.

⛳️ Requirements

• 2+ years of experience with Linux technologies (Linux, Unix, user/filesystem management, security, etc.)

• Proficiency in automation, scripting, or programming languages.

• Bachelor's degree or 4+ years of professional experience.

• Associate level or higher RedHat certification is preferred.

• Capability to obtain CJIS certification within the orientation period of employment.

🏝️ Benefits

• Health insurance

• Retirement plans

• Paid time off

• Flexible work schedules

• Professional development opportunities

• Annual performance-based bonus