Mainframe Support Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and manage daily mainframe job schedules with CA ESP to guarantee timely and precise completion of essential batch processing cycles.

• Address user issues and system alerts by delivering efficient and prompt technical solutions.

• Independently diagnose application issues, including job abends, batch failures, and scheduling conflicts.

• Evaluate operational workflows to automate repetitive mainframe tasks and enhance scheduling configurations.

• Develop and maintain documentation for operational procedures, system standards, and rerun instructions.

• Engage in a rotating on-call schedule, providing support every third week for continuous 24/7 operations.

⛳️ Requirements

• High School diploma equivalency with two years of cumulative experience OR an Associate's degree/Bachelor's degree OR four years of relevant cumulative job-specific experience required.

• Practical experience with CA ESP, CA View/Deliver, or comparable mainframe workload automation and scheduling tools.

• Familiarity with Mainframe z/OS and JCL.

• Experience in automating processes using scripting languages such as REXX, CLIST, or JCL scripting.

• Capability to provide rotating on-call support every third week.

🏝️ Benefits

• Paid time off (PTO).

• A variety of health insurance options and wellness plans.

• Retirement benefits, including employer matching plans.

• Long-term and short-term disability options.

• Employee assistance programs (EAP).

• Parental leave and adoption assistance.

• Tuition reimbursement.

• Opportunities to contribute to your community.