Braze Developer, Support

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage the complete lifecycle of marketing campaigns, encompassing strategic ideation, customer segmentation, execution, monitoring, and optimization across digital platforms.

• Create, develop, and implement email, push, in-app, and SMS campaigns utilizing Braze Canvas, Liquid scripting, and dynamic segmentation.

• Design, construct, and sustain interactive web applications, internal marketing dashboards, and user interfaces leveraging ExtJS.

• Integrate and oversee data flows between Braze, ExtJS applications, CDPs, CRMs, POS systems, and e-commerce platforms utilizing REST APIs, JSON, and custom event tracking.

• Leverage event-driven data to establish context-aware triggers.

• Collaborate with analytics teams to assess A/B tests, footfall conversion rates, cart abandonment, and customer KPIs including CLV and retention.

• Work alongside marketing, product, and retail operations teams to synchronize digital campaign engagement with in-store experiences and front-end capabilities.

⛳️ Requirements

• Bachelor's degree in Computer Science, Marketing Technology, or a similar field.

• 2–5 years of experience in configuring and deploying campaigns in Braze or comparable platforms.

• Minimum of 2 years of practical experience using ExtJS (Sencha) and JavaScript.

• Demonstrated experience in managing marketing campaigns, ideally within retail or e-commerce settings.

• Proficiency in ExtJS, JavaScript, Liquid scripting, REST APIs, SQL, JSON data structures, and mobile/web SDK integrations.

• Strong analytical and troubleshooting abilities.

• Comprehensive understanding of customer lifecycle marketing.

• Capability to connect UI development with marketing automation.

• Practical experience with Loyalty Programs, Omnichannel Campaigns, and Personalization Engines.

• Familiarity with Shopify, Magento, or other prominent retail e-commerce platforms.

• Knowledge of data warehousing, ETL tools, and managing extensive retail datasets.

• U.S. based/onshore candidates are preferred for the stated pay rate.

🏝️ Benefits

• Affordable medical, dental, and vision benefits.

• 401(k) plan with matching contributions.

• Company-funded disability and life insurance.

• Options for voluntary life insurance.

• Employee Assistance Program (EAP).

• Identity and fraud protection services.

• Recognition and wellness initiatives.

• Flexible paid time off.

• Remote and adaptable work arrangements.

• Opportunities for paid training and certification.