Live Chat Support Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Responding to client inquiries

• Resolving order-related issues and product questions through customer interface platforms, Facebook, and email.

• Monitoring shipment progress and addressing backend shipping queries

• Conducting general research

• Maintaining and updating client addresses and information

⛳️ Requirements

• Minimum of 1 year experience in live chat support

• Excellent communication skills in English, both spoken and written

• Availability to work 40 hours per week during US business hours, with a willingness to adapt to a shifting schedule

• No other obligations, able to start immediately

• Must possess personal work-from-home equipment

• Internet connection speed of at least 50mbps

• Computer processor requirement: At least Core i5 or equivalent

• Must have a complete setup that includes a webcam and headset

🏝️ Benefits

• Fully remote work environment

• Comprehensive support

• Opportunities for training and professional development