Licensing Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Supervise the entire licensing process and health plan credentialing to support our dynamic team.

• Manage and oversee initial applications, renewals, and the continuous upkeep of healthcare professional licenses across all US jurisdictions.

• Maintain a centralized database (including Salesforce and CE platforms) that tracks licensing requirements, renewal dates, RX authorizations, and CME requirements by state and provider.

• Facilitate and establish collaboration and supervision agreements for incoming providers and new licenses that require these structures.

• Assist Twin Health providers throughout the credentialing process with health plans, including the setup and maintenance of their CAQH profiles.

• Promptly submit new payer requests, collect all necessary documentation, and monitor application status across all platforms to ensure timely completion.

• Stay informed about state and federal licensing and credentialing regulations to guarantee Twin Health remains fully compliant.

• Collaborate directly with internal Legal, Compliance, and external agencies to address regulatory inquiries and support care team onboarding/offboarding workflows.

• Analyze licensing and credentialing data to identify trends, eliminate bottlenecks, and optimize licensure geography.

• Produce regular reports on renewal timelines, credentialing activities, and strategic operational initiatives.

• Perform additional duties as assigned.

⛳️ Requirements

• A minimum of 2 years of experience in healthcare licensing and credentialing (telemedicine or health-tech background preferred).

• Bachelor’s degree in Healthcare Administration, Business, or a related field.

• Demonstrated ability to engage with providers at all levels—including CMOs, MDs, Medical Directors, Advanced Practitioners, and Care Managers—building trust and inspiring change.

• Outstanding organizational skills with the capability to manage competing priorities and excel in a fast-paced, high-growth environment.

• Proficient in Google Workspace (particularly Google Sheets), Adobe Sign, Salesforce, and credentialing databases.

• Applicants must have authorization to work for any employer in the U.S. We are currently unable to sponsor or take over sponsorship of an employment Visa.

🏝️ Benefits

• A competitive compensation package in line with leading technology companies.

• The opportunity to work with a remote and accomplished global team.

• Potential for equity participation.

• Unlimited vacation time with manager approval.

• 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents.

• Comprehensive employer-sponsored healthcare, dental, and vision for you, with 80% coverage for your family; options for Health Savings Account and Flexible Spending Account.

• 401k retirement savings plan.