Legal Intake Specialist

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Inbound Call Management: Professionally manage incoming calls from clients involved in auto accidents.

• Client Interaction: Effectively communicate with clients to clarify legal processes and procedures.

• Multi-Tasking: Handle multiple tasks concurrently in a fast-paced setting.

• Document Management: Ensure accurate and confidential client records are maintained in accordance with legal standards.

• Administrative Support: Offer administrative assistance to legal professionals as required.

⛳️ Requirements

• Language: Fluency in both English and Spanish is mandatory.

• Education: A high school diploma or equivalent is required; some college coursework is preferred.

• Experience: Prior experience in a legal setting or customer service/intake role is desirable.

• Communication Skills: Exceptional verbal and written communication abilities with a strong focus on customer service.

• Organizational Skills: Strong organizational and time-management capabilities, with the ability to manage multiple tasks effectively.

• Technical Proficiency: Proficient in Microsoft Office Suite, and familiarity with case management software is advantageous.

• Empathy and Understanding: A sincere desire to assist clients during challenging times and a compassionate attitude.

🏝️ Benefits

• Positive Culture: Join a supportive and innovative team.

• Professional Growth: Access to career advancement opportunities and ongoing professional development.

• Remote Work: Work from home while contributing to impactful projects in a collaborative virtual setting.