Legal Intake, Sales Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Promptly and professionally respond to incoming client calls, serving as the firm's primary representative to build trust from the initial contact.

• Execute thorough intake procedures with callers to assess leads and determine if their legal requirements correspond with our firm's areas of expertise.

• Precisely document and input prospective client information, case details, and contact data into our system to provide the legal team with a comprehensive starting point.

• Deliver outstanding customer service by addressing initial inquiries, outlining subsequent steps in the process, and maintaining a supportive demeanor.

• Employ persuasive, sales-oriented communication strategies to manage objections, enhance the value of our legal services, and effectively convert qualified inquiries into scheduled consultations.

⛳️ Requirements

• Exceptional English communication skills, both spoken and written, are essential for high-level professional interactions.

• A minimum of 1–2 years of experience in sales, inside sales, or a customer service role driven by quotas is strongly preferred.

• Demonstrated experience in legal intake or managing high-volume professional inquiries within a law firm is a significant advantage.

• Strong skills in objection handling and closing, with a proven track record of confidently guiding potential clients through a sales/intake process.

• A unique combination of high empathy and a sales-oriented mindset; the ability to navigate sensitive, emotional situations with care while still advancing the business objectives.

🏝️ Benefits

• Work From Home

• Performance Bonus