Legal Document Production Specialist

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Collaborate and Deliver Excellence

• Partner closely with clients and support teams to provide precise, timely, and high-quality document production assistance

• Function within our pod structure, working alongside colleagues to ensure smooth service delivery and efficient workload management

• Exchange ideas and best practices to continuously enhance document quality and client outcomes

• Manage Document Production with Precision

• Create, format, and modify various documents including correspondence, agreements, reports, bundles, and presentations, ensuring meticulous attention to detail

• Reformat documents to match house style, confidently utilizing precedents, numbering, tables, tracked changes, and intricate formatting requirements

• Diagnose and resolve formatting issues, repair corrupt documents, and handle inconsistencies swiftly and proactively

• Precisely process tracked changes and employ document comparison tools to guarantee version control and accuracy

• Produce transcriptions using digital dictation as needed

• Use Technology to Enable Success

• Work proficiently with document management systems such as Liberate, iManage, and Katchr dashboards, adhering to client and firm protocols

• Utilize MS Office, PDFdocs, DocuSign, MS Teams, and other pertinent software to manage, generate, and deliver documentation effectively

• Keep abreast of systems, workflows, and best practices, embracing new technologies and methods of working

• Build Trusted Client Relationships

• Serve as a reliable partner to your client, anticipating their needs and consistently delivering high-quality results

• Communicate clearly and professionally with lawyers, business teams, and Practice Support colleagues, seeking clarification when necessary

• Represent SmartPA’s values sincerely, acting as a positive brand ambassador in every interaction

• Stay Adaptable and Support the Team

• Work flexibly to assist colleagues during peak workloads, deadlines, or absences

• Help maintain and enhance process documentation, team knowledge, and operational methods

• Approach new challenges with a solution-oriented mindset, thriving in a fast-paced and detail-oriented environment

⛳️ Requirements

• A minimum of 2 years of experience in legal document work

• Proven experience in producing and managing complex documents within administrative or legal support roles

• Strong expertise with complex Word documents, including styles, templates, tracked changes, and formatting

• Excellent literacy, numeracy, and attention to detail, with advanced skills in MS Word and proficiency in Excel, PowerPoint, and Outlook

• Familiarity with tools such as PDFdocs, DocuSign, and digital dictation software

• Capability to meet tight deadlines while preserving accuracy and attention to detail

• Strong communication skills, with the ability to build constructive working relationships at all levels

• Flexible and adaptable, thriving in a fast-paced environment and contributing efficiently within a team

🏝️ Benefits

• Competitive salaries

• Full-time, remote work

• Flexitime initiative: work during your most productive hours (core hours: 10:00-16:30 GMT)

• 33 days of holiday: because rest fuels greatness

• Department incentives

• Employee Assistance Program