Legal & Case Management Assistant

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Ensure prompt follow-up on tasks related to cases.

• Facilitate communication between clients and the legal team.

• Reach out to clients to collect information and provide status updates.

• Assist in the overall case workflow and administrative duties.

• Request, monitor, and organize medical records efficiently.

• Respond to incoming calls and help clients with their inquiries.

• Keep accurate and well-organized documentation for each case.

• Manage and refresh case information in the case management system.

⛳️ Requirements

• Previous experience in legal support or case management is essential.

• Knowledge of handling medical records and client communications.

• Strong proficiency in English with a clear, neutral accent.

• Capability to interact with clients in a professional manner.

• Comfort in managing sensitive and confidential information.

🏝️ Benefits

• Competitive salary.

• Paid Time Off.

• Bonuses.

• 100% remote/home-based position.

• Full-time, long-term career opportunities.

• Parental Leave.

• Professional development and training.

• Dedicated team support.

• Alignment with our clients' core values.