Lead Web Designer

This is a fully remote position, open to applicants in Costa Rica.

📋 Description

• You will serve as the key visual driver for marketing our product, developing high-converting landing pages, interactive web experiences, and captivating digital campaigns.

• Develop task flows, wireframes, and low- to high-fidelity interactive prototypes informed by user and business data.

• Deliver assets, specifications, and guidance for UI implementation throughout the development lifecycle.

• Quickly iterate on prototypes and designs for A/B testing and experimentation.

• Adhere to and enhance existing design patterns and style guides.

• Produce UI deliverables and specifications documents, including comprehensive redlines, for the developer hand-off process.

• Assist the UX team in various aspects of the human-centered design process (e.g., user research, usability testing, information architecture, and interaction design).

• Collaborate efficiently across teams and departments.

• Design user experiences across both digital and physical touchpoints, following established style guides and design systems.

• Share and document your insights and perspectives with colleagues.

• Advocate for enhancements in processes related to production efficiencies and best practices.

• Manage a diverse array of projects, both large and small, with competing priorities.

• Proactively explore new tools and best practices to incorporate as the work evolves.

• Collaborate with other departments to gain a thorough understanding of user needs and goals, conveying them to cross-functional product teams.

• Create high-fidelity, conversion-focused landing pages, campaign hubs, and core website updates aimed at our target SaaS audience, along with in-app graphics support as needed.

• Work with Motion Designers to develop and implement lightweight, high-performance web animations using LottieFiles and JSON to boost user engagement while maintaining page speed.

• Build, update, and manage web pages directly within Drupal, ensuring visual consistency and compliance with best practices.

• Help maintain and expand our marketing design system in Figma, Creative Cloud, and Brandfolder, ensuring alignment with our core brand guidelines.

• Collaborate closely with front-end developers, content marketers, and SEO specialists to ensure all web designs are technically viable, responsive, and optimized for search.

• Network with peers and stakeholders to promote technology and UI enhancements.

• Act as a consultant within your area of expertise to assist all business organizations in defining the scope of their projects.

• Perform other job duties as assigned.

⛳️ Requirements

• 8+ years of experience in designing outstanding experiences for complex, data-driven web and mobile applications, with a strong emphasis on B2B or SaaS applications and/or marketing websites.

• Proven ability to create straightforward solutions for intricate problems and a stellar portfolio showcasing a strong eye for typography, layout, conversion-driven design, and interactive web components.

• A passion for and understanding of the entire human-centered design process, and a desire to work within a team that genuinely follows it.

• A demonstrated history of crafting simple, innovative solutions for complex challenges.

• Strong skills in interaction design and prototyping.

• High proficiency in UX/UI Tools (Figma, XD, Zeplin, etc.) and design software such as Adobe Illustrator and Adobe Photoshop is essential.

• A solid understanding of HTML, CSS, JavaScript (knowledge of JSON is a plus), and familiarity with modern web frameworks. You should be comfortable collaborating closely with developers to realize your vision.

• Excellent communication and interpersonal skills (visual, written, verbal, presentation); ability to effectively collaborate with teams across the organization, drawing from diverse skill sets and backgrounds.

• Highly organized, with the ability to track and document all work meticulously.

• Academic qualifications/certifications or relevant experience in Design Thinking, Human Centered Design, and UX/UI Design are advantageous.

• Animation & Implementation skills are desirable: Proven experience in creating, exporting, and integrating web animations using LottieFiles and JSON is a plus.

• Hands-on, proven experience in building and managing sites within Drupal or similar CMS platforms.

• Marketing Acumen: A solid grasp of digital marketing principles, user journey mapping, and factors that motivate users to click, sign up, or request a demo.

🏝️ Benefits

• Fully covered Health & Life insurance for full-time employees and their family members.

• Monthly stipend to enhance your work and productivity.

• 12 days of paid vacation plus a Flexible Time Away Program.

• 20 weeks of fully paid maternity leave.

• 12 weeks of fully paid paternity/adoption leave.

• Personal paid Volunteer Day to contribute to our community.

• Opportunities for professional growth and development, including access to LinkedIn Learning online courses.

• Company-funded perks, including a counseling membership and your own personal Smartsheet account.

• Teleworking options from any registered location in Costa Rica (role-specific).