Junior Trainer

This is a fully remote position, open to applicants in District of Columbia, +3 more states.

📋 Description

• Assist in the development, coordination, delivery, and assessment of training and educational initiatives for the Elevated Risk Care Management (ERCM) Pilot.

• Evaluate training requirements through interviews, surveys, observations, and other relevant activities.

• Create and update tailored courses, workbooks, facilitator guides, presentations, job aids, exercises, and reference materials.

• Lead or co-facilitate instructor-led, web-based, virtual, and online training sessions.

• Guide exercises, discussions, demonstrations, webinars, and question-and-answer sessions.

• Test training materials and technology, offering technical and instructional support to online participants.

• Assess training effectiveness through evaluations, surveys, knowledge checks, and feedback tools.

• Monitor participation, completion rates, satisfaction, and various training metrics.

• Assist with ERCM operating-model training, encompassing care coordination workflows and suicide prevention procedures.

• Collaborate with clinical subject matter experts (SMEs), Government program leaders, implementation staff, pilot-site representatives, and other stakeholders.

• Handle scheduling, registration, attendance tracking, course coordination, communication, and record management.

• Aid learning management systems, web-based training platforms, content uploads, testing, troubleshooting, and reporting.

• Prepare agendas, presentations, status reports, briefing documents, and training communications.

• Facilitate the transition from the pilot phase to a broader and phased national implementation by creating scalable training resources.

⛳️ Requirements

• A Bachelor’s degree from an accredited institution in education, instructional design, healthcare administration, public health, communications, business administration, clinical discipline, or a related field.

• At least three years of pertinent professional experience in training, education, instructional support, healthcare training, learning and development, or a related discipline.

• Professional clinical experience or a demonstrated understanding of healthcare delivery and clinical workflows.

• Experience working with the Department of Veterans Affairs (VA) or Veterans Health Administration (VHA).

• Knowledge of VA suicide prevention programs and processes, including REACH VET, Risk ID, PDE, SPED, post-event outreach, and Veterans Crisis Line-related requests.

🏝️ Benefits

• Health Care Plan (Medical, Dental & Vision)

• Retirement Plan (401k, IRA)

• Life Insurance (Basic, Voluntary & AD&D)

• Paid Time Off (Vacation, Sick & Public Holidays)

• Short Term & Long Term Disability

• Training & Development