Junior Support Technician

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Provisioning: Implement the Single Point of Contact (SPOC) concept, ensuring effective communication between support teams and users.

• Manage the routing or transfer of team tickets and calls.

• Maintain and update BDGC records, inventories, and technical reservations.

• Revise information in control and management systems.

• Accountable for managing minor stock movements.

• Additionally: Previous experience at Petrobras is a plus.

• Understanding of logistics is essential.

⛳️ Requirements

• A technical diploma or degree in IT is required.

🏝️ Benefits

• Company-subsidized health plan for the primary employee.

• Option to add dependents to the health plan with payroll deductions.

• Optional dental assistance.

• Option to include dependents in the dental plan with payroll deductions.

• Meal voucher or food allowance provided.

• Transportation voucher available (optional).

• Impact & Care - A personal guidance program offering confidential emotional support and counseling in psychological, legal, financial, social, and pet-related matters at no cost for the employee and their legal dependents.

• Gympass - Wellhub (Access to over 700 gyms across Brazil with plans starting at R$29.90, deducted through payroll).

• Opportunity to include dependents in Gympass - Wellhub (up to 3 dependents, payment via credit card).

• Access to Udemy through our intranet.

• Partnerships with leading consumer brands.

• Collaboration with SESC for employees and their dependents.

• Discount agreements with educational institutions (undergraduate and postgraduate) and language/certification schools.

• Group life insurance coverage.