Junior Quality Coordinator, Portuguese (Brazil)

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Are you an expert in search engines? Can you locate information using just a few keywords? We present a distinctive opportunity for you to showcase your talents!

• You will serve as the junior coordinator for our Search Quality Rater initiative.

• Your tasks will involve working in both Portuguese (Brazil) and English (US).

• You may evaluate data on quality performance, generate statistical quality reports, track progress, and produce related documentation with assistance from Quality Coordinators.

• You will conduct internal assessments.

• You will provide feedback on blind test ranges and inquiries from the team.

• You may offer ad-hoc support to raters and guide them on best practices and the client’s expectations.

• You will identify raters exhibiting any behavioral issues.

• You may analyze RCAs provided by resources and request clarifications when necessary.

• You may be involved in the creation and review of new training materials, including best practices, newsletters, webinars, and other resources.

• You may keep track of data and analyze it.

• You may attend meetings with various stakeholders as needed, supported by Quality Coordinators.

• You will monitor raters’ queries.

• You may undertake additional program-specific tasks required to meet OKRs.

⛳️ Requirements

• Fully proficient in Portuguese (Brazil)

• Strong comprehension of English

• Must reside in Brazil

• Strong knowledge of Portuguese (Brazil) popular culture

• Must be exclusively dedicated to the Search Quality Rater program and refrain from participating in other search or ads rating programs

• Must not have any current or prior experience with Ads quality rating

• Must be the sole individual in your household working as a Search Quality Rater

• Web-savvy and capable of operating in a fast-paced environment

• Outstanding online research abilities

• Dependable computer system and internet connection

• Reliable antivirus software (as web surfing is part of the job)

• Ability to follow instructions in English and adhere to project conventions and client rules

• Must sign a Non-Disclosure Agreement to ensure client confidentiality

• Must complete learning modules and pass a required quality test developed by our client before commencing work.

🏝️ Benefits

• Professional growth: engage in thrilling projects that will enable you to continue learning and advancing

• Support available 24 hours a day, six days a week from our Community team.