Junior Customer Service Specialist

This is a fully remote position, open to applicants in Poland.

📋 Description

• Processing requests to activate new providers and currencies for the casino.

• Verifying the functionality of new providers and currencies at the casino.

• Handling documentation: gathering required documents from clients and ensuring all necessary documents comply with the specified list.

• Technical setup of new projects.

• Preparing invoices and various reports for clients.

• Collaborating with other Game Aggregator teams and clients.

• Communicating with clients regarding significant changes and overseeing the implementation of these changes.

⛳️ Requirements

• Proficiency in English at B1-B2 level (both written and spoken).

• Proficiency in Russian at B2 level or higher.

• Strong self-organization, multitasking abilities, and attention to detail.

• Capability to prioritize tasks effectively.

• Competence in independent research, analysis, and information systematization.

🏝️ Benefits

• Opportunities for full-time remote work with flexible working hours.

• Private health insurance.

• An additional day off for every calendar year.

• Sports benefits.

• Comprehensive mental health program.

• Free online English classes with a native speaker.

• Generous referral program.

• Access to training, internal workshops, and opportunities to participate in international professional conferences and corporate events.