Jira Administrator

This is a fully remote position, open to applicants in Colombia.

📋 Description

• The Jira & Confluence Administrator acts as the strategic and technical lead for the Atlassian collaboration platform, managing enterprise-wide administration, governance, and ongoing enhancement of Jira and Confluence.

• This role is tasked with assessing the evolving business needs of the user community and providing solutions through workflow design and system integrations.

• The position guarantees that both platforms remain scalable, secure, and well-integrated, adhering to Agile delivery principles and best practices in portfolio/project management (PPM).

• Overseeing and supporting administrative functions for JIRA and other Atlassian products as necessary.

• Keep abreast of Atlassian products and administration best practices while offering guidance to teams on platform capabilities and suggested methodologies.

• Create and manage advanced automation rules and custom configurations.

• Lead the advanced administration of Jira Software and Confluence, which includes managing workflows, spaces, schemes, screens, issue types, templates, permissions, and integrations.

• Collaborate with internal stakeholders to comprehend their requirements and design as well as implement tailored solutions.

• Assess, deploy, and manage the utilization of Atlassian products to align with the evolving business needs.

• Develop, test, and deploy integrations between Atlassian products and other Moneris systems (ServiceNow, Confluence, Reporting, Pipelines).

• Offer support and encourage the adoption of best practices for the Atlassian suite throughout the user community.

• Design and produce executive-level dashboards and reports in Jira and Confluence to deliver insight into delivery performance, flow metrics, and portfolio health; incorporate reports, roadmaps, and KPIs into Confluence for leadership review, ensuring data quality, consistency, and traceability across all Jira projects and Confluence spaces.

⛳️ Requirements

• Bachelor’s degree or certification; or equivalent professional experience.

• At least 5 years of experience in administering Jira Software and Confluence.

• Atlassian Certifications are preferred.

• Strong understanding of Agile methodologies.

• Highly skilled in leading large-scale projects or significant project phases and effectively communicating progress and strategies with technical and non-technical peers, clients, and leaders.

• Exceptional verbal and written communication abilities.

• Strong troubleshooting and problem-solving capabilities.

• Capable of managing and prioritizing multiple concurrent tasks.

🏝️ Benefits

• Work from anywhere with genuine flexibility and freedom.

• Earn in USD with compensation that reflects your expertise.

• Recharge confidently with dedicated paid time off.

• Advance your career with fully covered international certifications.

• Access coworking spaces globally whenever you desire a professional environment.

• Enhance your English and broaden your global reach.

• Connect and enjoy fun activities that unite our international team.

• Feel valued with personalized gifts and a thoughtful welcome kit.

• Help grow our community and earn through our referral program.