IT Systems Administrator

This is a fully remote position, open to applicants in Alabama, +9 more states.

📋 Description

• Set up and configure laptops and company-provided equipment for new hires.

• Oversee the IT onboarding and offboarding process, which includes account setup, access modifications, and termination of access.

• Manage user accounts, permissions, groups, and application access, encompassing Microsoft 365 and other business systems.

• Troubleshoot issues related to Windows, VPN, authentication, connectivity, software, and hardware.

• Keep track of laptop inventory, equipment assignments, warranties, replacements, and lifecycle documentation.

• Offer first-line support to employees for devices, peripherals, connectivity, applications, and general technology challenges.

• Assist with endpoint security, patching, antivirus measures, device configuration, and compliance mandates.

• Monitor system processes, backups, scheduled tasks, and alerts; escalate major concerns to the Data Operations Manager.

• Help with troubleshooting for systems, networks, and applications.

• Support backup, archiving, and data retention initiatives.

• Execute basic PowerShell scripting and automate repetitive administrative tasks.

• Maintain IT documentation and records of equipment.

• Assist with infrastructure projects, system upgrades, disaster recovery testing, security initiatives, and various technical projects.

• Collaborate with development, security, and other technical teams.

• Support SOC 2, PCI DSS, access-control evaluations, and other compliance-related IT functions.

• Perform additional duties as assigned.

⛳️ Requirements

• A minimum of 2 years of IT experience.

• Strong communication skills.

• Experience in a team-oriented, collaborative setting.

• Capability to solve problems, think quickly, and work effectively under pressure.

• Understanding of relevant data privacy practices and legal requirements.

• Willingness to work within CorServ’s operational regions (AL, FL, GA, IA, KY, NE, NC, TN, TX, WI, WY).

• PCI compliance experience is preferred.

🏝️ Benefits

• Company-sponsored medical, dental, and vision insurance.

• Generous paid time off (PTO) plan.

• 401(k) matching program.

• Remote work flexibility.

• Competitive salary package.