IT Business Partner

This is a fully remote position, open to applicants in North Carolina, +3 more states.

📋 Description

• Act as the main operational contact between Information Technology and designated regional business units or functional areas.

• Convert business objectives into clearly documented functional requirements and digital product roadmaps.

• Facilitate steering committee reviews, monitor project intake, and prioritize resource distribution.

• Assist with business cases, total cost of ownership models, and tracking of benefits realization.

• Oversee organizational readiness and operational changes for new software platforms and technical workflows.

• Maintain the multi-year technology capability register while balancing application stability with feature enhancements.

• Aggregate business requests into unified enterprise platforms, eliminating localized tools.

• Collaborate with the enterprise architecture, information security, data analytics, and infrastructure delivery teams.

• Track operating expense forecasts and identify opportunities for technology cost optimization.

• Partner with compliance and risk officers concerning technology vulnerabilities, data security, and regulatory alignment.

• Assess third-party software vendors and external technical consulting agreements based on service levels.

• Create dashboards and status reports to cover platform health, pipeline updates, and operational performance for IT leadership.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field, or equivalent years of experience.

• Equivalent experience defined as one year of applicable professional experience for each year of college requested.

• A Master’s degree in a technical or business management field is preferred.

• At least 8 years of progressive professional experience in IT strategy, business relationship management, or technical program delivery.

• Proven experience coordinating large-scale digital deployments, system integrations, or multi-platform data migrations in complex matrix environments.

• Experience in monitoring project budgets, conducting technical cost-benefit analyses, and performing software ROI assessments.

• Comprehensive technical knowledge across enterprise application suites, cloud-based data ecosystems, and CRM systems.

• Profound understanding of business relationship management, software delivery lifecycles, and demand prioritization methodologies.

• Advanced analytical skills to interpret business trends and develop technical action plans.

• Excellent communication and presentation skills for articulating complex technical limitations in straightforward business narratives.

• Strong consulting and consensus-building skills for negotiating deliverables and resolving conflicts regarding technical requirements.

• Ability to work independently, coordinate multifunctional project tracks, and stay focused during demanding deployment timelines.

🏝️ Benefits

• Benefits commence on Day 1 for full-time employees with no waiting period.

• Various opportunities for career advancement.

• Training and development programs available.

• Tuition reimbursement benefits for full-time employees.

• Comprehensive medical, dental, vision, disability, and life insurance coverage.

• 401(k) retirement plan with company-matching contributions.

• Paid vacation days and sick leave.

• Company-paid holidays and floating holidays.

• Emphasis on health, safety, and flexibility.

• Performance incentives available for many roles.