Invoice Administrator – Commercial

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Serve as the primary gatekeeper for incoming commercial leads, ensuring they are qualified and directed to the appropriate Account Executive based on territory, industry, or expertise.

• Contract Renewals & Updates: Prepare and issue renewal documentation for clients when pricing remains consistent.

• Director of Sales Support: Offer direct administrative support to the Director, including managing calendars, coordinating sales meetings, and preparing briefing materials.

• Manual Data Analytics: Gather data from various spreadsheets to assess conversion rates, territory performance, and sales volume.

• Performance Reporting: Generate weekly "State of Sales" reports to provide leadership with insights into the team’s progress and any pending deals.

• Insurance & Credentialing: Oversee the submission of Certificates of Insurance (COIs) and any specific vendor compliance documents required by large commercial property managers.

• Bid & RFP Coordination: Aid in the detailed process of responding to Requests for Proposals (RFPs), ensuring that all technical specifications and deadlines are adhered to.

• Standard Operating Procedures (SOPs): Document the manual workflows you develop (e.g., "How to Route a Lead") to ensure consistency as the team expands.

• Ad Hoc Projects: Carry out special projects assigned by the Director of Sales, ranging from unique market research tasks to organizing local trade show logistics.

• Undertake additional tasks and responsibilities as necessary to support the evolving needs of the commercial sales department and the wider organization.

⛳️ Requirements

• At least 1 year of experience in an office environment performing data entry or other computer-based tasks is required; previous experience with accounts payable/receivable or transaction-based services is preferred.

• Familiarity with third-party portal billing is preferred.

• Proficient in Excel/Google Sheets.

• Strong judgment, decision-making, and problem-solving skills.

• Understanding of transaction-based services.

• Ability to communicate clearly and effectively in both written and verbal formats.

• Highly organized with a strong attention to detail.

• Basic accounting knowledge.

• Excellent communication and interpersonal skills.

• High attention to detail and a strong emphasis on accuracy.

• Capability to maintain a high level of confidentiality and professionalism.

• Outstanding organizational skills.

• Ability to work collaboratively as part of a team as well as independently.

🏝️ Benefits

• Must be willing to work night shift schedules (US hours) and during PH Holidays.

• Must be able to work at Alabang, Muntinlupa when office work resumes (temporary WFH).