Integration Analyst – Insurance

This is a fully remote position, open to applicants in Australia.

📋 Description

• Assist in documenting integration workflows, field mappings, payload structures, and error-handling requirements under the guidance of the Senior Analyst.

• Review API documentation, webhook configurations, and event-driven specifications to facilitate integration design and client support.

• Aid in the preparation of functional integration specifications, sequence diagrams, and technical documentation for engineering and implementation teams.

• Support clients in comprehending API usage, authentication methods, rate limits, and integration best practices.

• Lead data discovery and profiling efforts—analyzing and interpreting legacy data structures, identifying data quality issues, and documenting the scope and complexity of migration.

• Develop and maintain comprehensive data mapping documents that outline source-to-target field relationships, transformation rules, data type conversions, and the management of null or invalid values.

• Convert mapping analysis into clear validation criteria and reconciliation checklists for use during mock conversions and UAT cycles.

• Execute test scripts and data reconciliation queries during mock conversion cycles, recording results and highlighting discrepancies for resolution.

• Document migration cutover plans and collaborate with data engineering teams during execution phases.

• Engage in requirements elicitation sessions with clients and internal stakeholders to capture integration and data migration needs.

• Assist in transforming business requirements into user stories, acceptance criteria, and functional specifications.

• Conduct gap analysis between client requirements and platform capabilities, documenting findings for Senior Analyst review.

• Maintain and update requirements documentation and change request logs throughout the project lifecycle.

• Collaborate closely with the Senior Business Analyst / Integration Analyst, engineering, QA, and implementation teams to ensure documentation accuracy and project alignment.

⛳️ Requirements

• 5–8+ years of experience as a business analyst, data analyst, systems analyst, or implementation analyst in a SaaS or technology organization.

• Hands-on experience with P&C insurance systems, preferably in policy administration, claims, underwriting, or billing.

• Strong understanding of SaaS architectures and cloud-based technologies.

• Extensive experience with API integrations (REST/JSON), webhooks, and event-driven systems.

• Proven expertise in data mapping, migration planning, ETL workflows, and cross-system reconciliation.

• Proficiency in reading and utilizing API documentation, Postman, Swagger/OpenAPI specs, and log/monitoring tools.

• Skilled in drafting clear functional specifications, user stories, sequence diagrams, and workflow documentation.

• Proficient in SQL or basic data querying for validation and troubleshooting purposes.

• Excellent communication, stakeholder management, and presentation skills.

🏝️ Benefits

• Professional development opportunities