Intake Attorney – LATAM

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Conduct initial consultations that foster trust and clarity for prospective clients starting from the first interaction.

• Evaluate personal injury and workers’ compensation claims for legal validity, risk assessment, and alignment with firm criteria.

• Examine intake notes, incident specifics, medical records, and supplementary documents to assess case viability.

• Offer practical, straightforward advice regarding rights, expectations, timelines, and subsequent steps.

• Propose initial case strategies and identify the most suitable legal avenues early on.

• Collaborate with intake personnel to ensure comprehensive, accurate case information and a smooth transition for clients.

• Make prompt accept/decline decisions and document the reasons clearly in the case management system.

• Facilitate follow-ups that enhance client retention and seamless onboarding without compromising quality.

• Assist the intake team in addressing common concerns and objections during the decision-making process.

• Provide insights on intake trends and identify process gaps to continuously enhance quality and conversion rates.

⛳️ Requirements

• Juris Doctor (J.D.) degree from an accredited law institution.

• Active law practice license (in good standing).

• Profound knowledge of personal injury and/or workers’ compensation principles.

• Strong client-facing communication skills (ability to explain complex topics simply and calmly).

• Excellent legal judgment and decision-making capabilities with confidence in making accept/decline calls.

• Organized and detail-oriented documentation practices within a case management system.

• Capacity to work efficiently with a sense of urgency while ensuring accuracy and professionalism.

• Over 1 year of experience in personal injury and/or workers’ compensation.

• Experience in reviewing medical records and incident reports during the intake process.

• Comfort in collaborating with Client Advocates, Case Managers, and Legal Assistants within a structured workflow.

• Familiarity with outcomes-based or accountability-driven work environments.

🏝️ Benefits

• Competitive monthly salary paid in USD.

• Access to up to 50% of approved earnings before payday (no credit checks or fees).