Inkjet Field Specialist

This is a fully remote position, open to applicants in Texas.

📋 Description

• Install, maintain, and educate customers on graphic and textile inkjet machinery sold and supported by Nazdar.

• Effectively engage with Nazdar clients at locations throughout the continental USA.

• Offer remote technical assistance via phone and computer.

• Collaborate with the sales team to uncover new sales prospects when equipment is outdated or inefficient.

• Set up, operate, and showcase inkjet printing machinery at select trade shows.

• Travel to printing facilities using a company-provided vehicle.

• Compose comprehensive service reports detailing completed tasks, parts utilized, and equipment suggestions.

• Deliver advanced phone support on digital printing machinery, inks, media, software, and finishing techniques.

• Execute tasks in accordance with safety, quality, and efficiency protocols.

• Provide weekly updates on activities, field issues, direct report challenges, and vendor support matters to the manager.

• Assist with additional responsibilities as assigned by the manager.

⛳️ Requirements

• Reside in Texas.

• High school diploma or GED required.

• Valid driver's license, subject to an annual check by the Department of Motor Vehicles.

• A minimum of 10 years of experience in all facets of inkjet printing, including wide/super wide, solvent, UV, and aqueous inks, graphic and textile applications, prepress color management, software file output, and color profiling.

• Practical experience with wide-format inkjet printers like Roland, Mimaki, Mutoh, EFI, or comparable equipment.

• Comprehensive understanding of art creation, inkjet printing, and finishing processes.

• Capability to read and comprehend safety regulations, operating and maintenance manuals, product literature, regulatory documents, equipment schematics, and service guides.

• Proficiency in resolving practical and intricate problems within time constraints.

• Proficient in Microsoft Office Suite, including Outlook, Excel, and Word.

• Proficient in Adobe Suite, including Photoshop, Illustrator, and InDesign.

• Operational knowledge of one or more RIP software programs: Versaworks, Wasatch, Caldera, EFI Fiery, or Onyx.

• Familiarity with networking, Internet, web access, and electronic file transfer capabilities.

• High mechanical aptitude and confidence in using tools.

• Ability to collaborate and work efficiently with others to resolve issues.

• Understanding of electrical systems and printing equipment requirements in various environments.

• Willingness to travel by car for extended durations.

• Ability to communicate verbally and audibly.

• Close, distance, and peripheral vision capabilities.

• Ability to occasionally lift weights up to 75 pounds.

• Recommended certifications in inkjet equipment.

• Recommended certifications in RIP software and color management.

• An associate or bachelor’s degree in computer graphics or graphic arts is preferred, but not mandatory.

• Beneficial knowledge of media/ink profiling and its impact on color output.

🏝️ Benefits

• Competitive salary and benefits package.

• Training opportunities.

• Professional growth and development.

• Recognition programs.

• Opportunities for career advancement.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• 401(k) retirement plan.

• Life insurance policy.

• Flexible spending account options.

• Paid short-term disability.

• Paid long-term disability.

• Paid time off.

• Paid company holidays.

• Company-provided vehicle for travel.