Ingeniero de Telecomunicaciones, VoIP, Linux, Contact Center, Inglés C1

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Implementation, enhancement, and maintenance of Contact Center infrastructure

• Direct collaboration with global teams

• Role with international impact

⛳️ Requirements

• Degree in Systems Engineering, Electronics, or related fields

• At least 3 years of experience delivering solutions on CCaaS platforms

• Experience with NICE inContact or CXone and proficiency in using the Studio Scripting Tool

• Proficiency in Contact Center technological tools: ACD, IVR, QM, and WFM

• Advanced English (C1) is essential

🏝️ Benefits

• All legal benefits

• 100% remote work arrangement

• Direct exposure to global teams and leadership in the U.S.