Housing Program Call Center Agent

This is a fully remote position, open to applicants in Florida.

📋 Description

• Respond to incoming inquiries from clients through phone, email, and chat.

• Promote products while ensuring customer satisfaction is met or surpassed.

• Diagnose the root cause of inquiries and uphold necessary product knowledge.

⛳️ Requirements

• Minimum of 1 year of customer service experience in retail, hospitality, or a call center environment.

• Bilingual proficiency in Spanish or French is an advantage.

• Outstanding interpersonal, verbal, and written communication skills.

• Must be available to work from 8:00 AM to 5:00 PM Eastern, Monday to Friday.

🏝️ Benefits

• Health insurance

• 401(k)

• Flexible work arrangements

• Opportunities for professional development