HIM Supervisor

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Oversee and track the overall workflows, standards, and objectives for the HIM functional unit.

• Guide, train, and manage personnel involved in HIM operations.

• Organize daily workflows and task assignments while ensuring adequate coverage.

• Work collaboratively with HIM Department, DHTS, hospital, and clinic staff to address issues and uphold the integrity of electronic health records.

• Analyze work queues, set priorities, tackle target-achievement challenges, and modify assignments as necessary.

• Implement state and federal laws along with regulatory requirements within the work unit.

• Guarantee that quality, timeliness, and customer satisfaction metrics are achieved.

• Partner with the HIM System Manager to recruit, select, onboard, and train new team members.

• Recognize professional development needs and oversee the growth of staff members.

• Assess productivity and quality standards while participating in annual performance evaluations.

• Act as a technical resource for staff inquiries and complex customer scenarios.

• Suggest departmental policies and procedures, including the documentation and testing of database logic requirements.

• Deliver prompt verbal and written feedback to both internal and external stakeholders.

• Formulate, execute, and manage operating goals, protocols, and procedures.

• Engage in employee involvement initiatives and carry out other related tasks.

⛳️ Requirements

• A high school diploma is mandatory.

• A minimum of six years of experience in a progressive healthcare environment is required.

• An Associate's degree in healthcare or business may be considered in lieu of two years of experience.

• A Bachelor's degree in healthcare or business may substitute for four years of experience.

• Excellent verbal and written communication abilities.

• Experience in data entry.

• Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.

• Familiarity with medical terminology, anatomy, and physiology.

• Strong critical thinking skills with the ability to gather and analyze intricate problems.

• Capability to organize, prioritize, and accurately multitask.

• A solid background in customer service with the ability to function effectively under pressure and tight deadlines.

• Competence in developing and enforcing departmental policies, rules, and regulations regarding patient information, payments, records, and forms.

• Skills in situational leadership and team management.

• Understanding of general accounting principles.

• Knowledge of HIS and Epic EHR is strongly preferred.

• RHIT or RHIA certification is highly preferred.

🏝️ Benefits

• Equal Opportunity Employer.

• Information and support for reasonable accommodation requests.

• A collaborative, innovative, creative, and inclusive work environment.